Skip to content

Sales Efficiency

Sales efficiency measures how much new recurring revenue each unit of sales and marketing spend produces. The family includes the magic number, CAC ratio and payback period — all asking: what does a dollar of go-to-market buy?

Formula

Sales efficiency = new ARR in period ÷ S&M spend in period (gross); the magic number is the lagged, net variant

Worked example

Spending $1M on S&M in a year that produces $1.4M of new ARR is a sales efficiency of 1.4 — each go-to-market dollar bought $1.40 of annual recurring revenue.

Readings around 1.0 are solid for B2B SaaS at scale; well below 0.5 says the motion loses money even before churn; above 1.5 usually marks strong product-market fit or an under-exploited channel worth funding harder.

Gross variants (new ARR only) measure the acquisition engine; net variants (net new ARR, after churn) measure the whole system. Quote which one you are using — the difference is precisely your revenue churn.

Compute it: CAC calculator

← All glossary terms